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Water heater trouble?Know the fix before you pay for it.

Cold showers, a puddle under the tank, a pilot that will not stay lit. Most water heater problems come down to one part, and most repairs cost less than people fear. Call to reach a licensed local plumber, day or night.

(000) 000-0000
  • Licensed local plumbers
  • Tank, tankless and heat pump
  • Price ranges up front
  • Free to call

Diagnose it

Is it the tank or just a part?

Match what you are seeing to the likely cause. If the answer is a part, a repair is usually worth it. If it is the tank, start thinking about a replacement.

What you seeLikely causePart or tank?
Pilot lights but will not stay litThermocouple or thermopilePart
Electric tank, no hot water at allUpper element or reset switchPart
Hot water runs out after a few minutesLower element, dip tube or sedimentPart
Popping and rumbling while heatingSediment on the tank floorMaintenance
Drip from the relief valve pipeWorn valve or high pressurePart
Water seeping from under the jacketTank rusted throughTank
Rusty water from hot taps onlySpent anode, tank corrodingTank, soon
Tankless shows an error codeScale, ignition or flow sensorPart

Problems and prices

What we can help with

Every problem below has its own page with causes, the repair process and a realistic price range.

$150–$650

Water heater repair

Any tank or tankless heater that is acting up: weak hot water, odd smells, tripping breakers, error codes.

$200–$900

Tankless repair and descaling

Error codes, cold-water sandwiches, ignition failures and scaled heat exchangers on on-demand units.

$100–$300

Popping, rumbling or a flush

Tanks that pop, knock, hiss or rumble, and annual flushes that keep sediment from shortening tank life.

Right now

Before the plumber gets there

A few minutes of the right steps limit damage and make the visit faster.

  1. Cut the heatGas knob to OFF, or switch off the electric heater's breaker. Never let an electric tank run empty with power on.
  2. Close the cold inletThe valve on the pipe into the top of the tank. Clockwise for a round handle, a quarter turn for a lever.
  3. Catch the waterTowels, a pan or a hose from the drain valve to a floor drain. Move anything that can soak it up.
  4. Read the labelBrand, gallons, fuel and the serial number. The serial tells the plumber how old the heater is.

Replacing?

Tank, tankless or heat pump

When the old heater is done, these are the three realistic choices. Each suits a different kind of household. See the ten-year cost comparison.

Tank

Installed
$1,200–$3,500
Typical life
8–12 years
Best for
Most homes, tight budgets, quick swaps
Watch for
Running short with a growing family

Tankless

Installed
$2,500–$6,500
Typical life
15–20 years
Best for
Endless hot water, small spaces, long stays
Watch for
Gas line size and yearly descaling

Heat pump

Installed
$2,800–$6,000 before rebates
Typical life
10–15 years
Best for
All-electric homes with garage or basement space
Watch for
Needs room and air above about 40°F

Local water

Your water decides how long your heater lasts

Hard water drops minerals every time it is heated. In a tank they pile up on the bottom, overheat the steel and kill electric elements. In a tankless unit they coat the heat exchanger. Soft-water cities can see tanks pass twelve years; very hard-water cities often replace them in eight. Every city page here lists the local water source and its hardness.

Soft <1 gpgModerate 3.5–7Very hard 10.5+

How hard water affects tanks and tankless units

Before you call

How much does water heater repair usually cost?

Most repairs land between $150 and $650 including the visit. Replacing a standard tank usually costs $1,200 to $3,500 installed.

Can someone come out tonight?

Calls are answered 24/7, and many plumbers offer evening and weekend visits. After-hours rates are usually higher, so if the heater is off and the water is stopped, a morning visit can save money.

Do you work on tankless water heaters?

Yes. The plumbers you reach handle tank, tankless and heat pump water heaters, including descaling, error codes and conversions.

Is the call free?

Yes, calling is free. Ask the plumber about their service call fee and the likely price range before booking a visit.

How do I know the plumber is licensed?

Ask for their license number on the phone and check it with your state's licensing board. Any professional will give it without hesitation.

Call now: (000) 000-0000